Transforming Remote Healthcare: How Fustech Powers 5G Telemedicine with TeamViewer
Industry: Medical & Healthcare
Use Case: Remote Support for Telemedicine and Surgery
Overview
Shanghai Fustech, a leader in telemedicine innovation, delivers Robot-as-a-Service (RaaS) to hospitals using a 5G- and AIoT-powered edge cloud system. Their mission is to build a collaborative telemedicine ecosystem that connects hospitals, manufacturers, research institutions, telecom providers, and financial institutions—paving the way for the next generation of digital healthcare.
The Challenge
To deliver high-quality, real-time healthcare services across various hospital networks, Fustech needed a remote connectivity solution that could:
Ensure stable, high-performance remote control for critical medical procedures
Seamlessly adapt to variable 5G network conditions in different hospital environments
Meet strict standards for data security and system reliability
The Solution
After extensive testing and evaluations of several providers, Fustech selected TeamViewer for its superior bandwidth efficiency and connection stability. The platform now powers remote-focused ultrasound procedures across multiple hospitals, enabling doctors to perform surgeries from a distance—smoothly and safely over 5G networks.
The Results
With TeamViewer, Fustech has successfully:
Expanded access to specialized care in underserved regions
Reduced time-to-treatment through efficient remote surgical support
Maintained secure and uninterrupted connectivity during complex medical procedures
Customer Testimonial
“Before choosing TeamViewer, we evaluated four to five remote control software solutions through rigorous testing. TeamViewer delivered the most stable performance and highest bandwidth efficiency, making it the ideal choice for our telemedicine needs.”
— Guo Li, CEO, Shanghai Fustech Co., Ltd.
Key Healthcare Solutions from TeamViewer
Secure Remote Access & Support
Enables real-time remote support for medical devices and IT systems, ensuring minimal downtime and uninterrupted patient care.Enhanced Cybersecurity
Implements end-to-end encryption, multi-factor authentication, and comprehensive event logging to protect sensitive patient data and comply with regulations like HIPAA and GDPR.Augmented Reality (AR) for Training & Support
Uses AR technology to deliver interactive training and real-time support to healthcare professionals, improving accuracy and efficiency.Device Management & Monitoring
Provides centralized control of medical devices and IT infrastructure for proactive maintenance and faster issue resolution.Compliance & Audit Readiness
Helps healthcare organizations maintain compliance with industry regulations through detailed access controls and audit trails.